‘Tis the season where holiday celebrations are in full swing. If you are representing a client at this time who has recently suffered a life altering incident, it’s important to help them make the best use of their holiday time. Finding time to enjoy festivities with family and friends is hard enough without the added stress of a life changing event. As a lawyer, it is your job to help relieve your client of any worry or fear. The 3 wishes your clients should be concerned with are:
- Getting better to feel better. Help your clients to focus on their medical needs and not on the settlement or court case. Allowing your client to heal from any emotional or physical pain and suffering will allow them to get back to a normal way of living quickly rather than slowly.
- Keeping your lawyer informed. The only thing your client should be concerned with is informing you of any recent developments and the progress of his/her medical recovery. This relieves them of any burdens of worry. They should not worry about collecting evidence, keeping track of the evidence, and or presenting the evidence in any organized delivery.
- Being consistently told that everything will be allright. All clients want and need to be reassured that you and your team are hard at work on their case. Their job is to keep you informed of all aspects of their damages. Your job is to move their case forward to trial or equitable settlement as soon as possible, so that they can get on with their lives as best as they can.
Communication is Crucial
The best thing you can do as a lawyer is to communicate with your clients. Many clients complain of the lawyer never returning phone calls or email correspondences. During the holidays, this can become increasingly challenging with people taking time off to spend with family and friends. This is a crucial time and should be looked upon as a time to shine in your client’s eye.
As the lawyer, you should be collecting all of the evidence to compellingly prove your case, not only to the jury, but to the adjusters as well. What will you do to honor your clients and relieve them of any worry or work during this time of healing and holiday celebration?